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Multiple QA Moderators

The QA Moderator service was designed to allow a team of moderators to work the service and everyone on the team will see the updated messages.

From the left side menu, click on Dashboard, then click Moderator Event QA. Now select the event to moderate.

Procedures​

Any changes to any of the questions will be displayed to all the other QA moderators.

To the left side of the screen is a listing of submitted questions that has been created by the attendees. Any submitted question will not be seen by any of the attendees.

The Approved listing are any questions that attendees are able to see. UnApproving any question will remove that question item from all attendee screens.

Questions can be edited by the moderator.

Moderator Questions​

The moderator can create questions. Click on the Create Question button. Enter up to 500 characters and then click the Update button. The question will now appear in the submitted box.

Thumbs Up (Upvoting)​

The Thumbs icon number will increase based on the number of attendees that has clicked the icon.

Edit​

In the event that you want to change the wording of the question before submitting to the DSM queue or back to the attendees click the Edit link. A new box will appear allowing you to edit the question. Click the Update button to save your changes.

Respond​

You can send a broadcast message back to the attendee only, if they are still online. No one else will see this message.

Answer​

Clicking on the Answer icon will present a new window that allows you to type in an answer to the question. This answer will then be connected to the question and will appear back to all the attendees or in the DSM Queue.

Approve​

By clicking on the Approve link this question and its answer if created, will be displayed to all the attendees. The attendees at that time can choose to upvote it. The number of upvotes will appear in the Approved column.

Hide​

If a question doesn't need anymore activity you can remove it from the screen by clicking the Hide link. The question and answer will still be available in the download reports.

Queue DSM​

If you want to send this question to the speaker so they can speak on behalf of it, click the Queue DSM link. The question and its answer will then be part of the DSM Queue and can be sent to the speaker.

UnApprove​

If you need to remove the question item from all the attendees you can then click on the UnApprove link. The question will then be removed from the attendees and all of the options are available in the submitted status.

Security Rights​

A Registrix login is required for each Moderator. Anyone with the role of Moderator, Editor, Admin will be able to access this control.