Skip to main content

Multiple Moderators

The DSM service was designed to allow a team of moderators to work the service and everyone on the team will see the updated messages.

From the left side menu, click on Dashboard, then click DSM Controller. Now select the event to moderate.

Procedures​

On the Left side box are messages that have been sent to the Queue. Once a message has been sent into the queue, you can then choose to On Screen this message and display the message. By clicking the Hide link, the message will be removed from the DSM queue.

Once the message is On Screen this is the active message. Once you are finished displaying this message, click the Remove From Screen or simply click another On Screen in the Queue as that will update the On Screen message.

Create Message Button​

You can create a special message just to send to the speaker to inform them of any information. Click the Create Message button, then enter a message and click Update. The message is now in the Queue and ready to be sent.

When creating a message after it is in queue, all moderators will see it.

Adding Messages into the Queue​

In all moderator panels in the Dashboard there is a option called Queue DSM. Simply click this link once and the message will be sent into the queue. If the DSM Moderator hides the message and you want to reshow it, simply repeat the Queue DSM link.

Special Notes​

If a moderator was working in the Live Event Control Panel, their display will be lagging behind the others that are using the DSM Controller. While the system will work, it is advised that the Control Panel Moderator not perform any of the controls.

Audience Reactions​

If you are running the audience reactions service, the DSM monitor will not display the reactions while any message is on screen. To return back to the audience reactions, simply remove the On Screen message.

Anytime there is an on screen message, the audience reaction icons will not appear on the screen.

Security Rights​

A Registrix login is required for each Moderator. Anyone with the role of Moderator, Editor, Admin will be able to access this control.